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OUR RETURN POLICY
We will certainly welcome you back! :-)
OUR CANCELLATION POLICY
Your safety is our paramount concern.
All courses, clinics and lessons run rain or shine so please dress appropriately
Extreme weather events may cancel, halt, or postpone courses, clinics or lessons.
If we cancel due to Weather prior to the start of a course, clinic or lesson you will receive a full refund.
Courses or clinics interrupted by weather will be rescheduled for completion
Rentals interrupted by weather will be credited with a gift certificate valid for one year from date of issue for 50% of the remainder of their rental period.
If we have to cancel your rental due to weather conditions prior to it commencing you will receive a full refund.
Sometimes life gets in the way and we understand. :-)
Unless otherwise posted during registration, the following applies:
If you are unable to attend and you can send someone in your place, no worries
Minimum cancellation fee is 10% to cover transaction costs and fees
Cancellations with less that 28 days notice, 50% refund
Cancellations with less that 14 days notice, no refund
Happy Paddling, and have a great day!